Locksmiths FAQ's

Check here for answers to all your lock, key and security questions generally and regarding Salford locksmith service. Whether you are looking to understand a locksmith term or find ways to choose a professional locksmith here you can find the solutions.

Do you have a question that's not listed? Contact us with all your locksmith queries and we will be happy to help.

What should I ask when calling a locksmith?

Not all locksmiths are reliable and trustworthy so you do want to take precaution when calling. Ideally, you should keep a recommended local locksmith number handy, in case of an emergency such as a lockout or burglary. If you don't have a personal recommendation then be sure to check the following:

  1. Is the locksmith insured?
  2. Do they offer a guarantee on work carried out?
  3. How long is call out response time and
  4. Do they offer non destructive entry?

Request a quote when calling and be sure to check whether the price includes labour, parts and call out fees so you do not get any unwanted surprises when it comes to the bill. When he arrives ask to see an ID to ensure he is legitimate.

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My insurance company requires a five lever mortice lock (BS3621). What is this?

Most insurance companies require this kind of lock, and police also recommend five lever locks conforming to British Standards BS3621:2007 on all exit and entry doors. This type of lock provides a high level of security and is commonly referred to as a Chubb lock although many other manufactures produce this lock type. Lock grade can vary and the BS3621:2007 requires a bolt throw of 20 mm rather than the 14 mm of the earlier British Standard. Most BS3621 locks have anti pick devices built-in to reduce the chance of lock picking. Look out for the kite mark indicating the lock is a British Standard lock.

My door is inexpensive and not very strong. How can I ensure it is secure?

The best lock in the world will not prevent a flimsy door from being kicked in, which sadly is a very common way for intruders to break in. The ideal solution is a solid, properly-fitted replacement door. If this is not an option, begin by checking if there are any splits in the frame around the strikes or keeps where the bolts go. If you see weaknesses in these areas you must get these fixed. Check if the right size screws are fitted into all hinges and ensure that none are missing. Find out about installing a London bar, Birmingham bar and/or hinge bolts. These are not expensive and strengthen both the hinge side and the lock side of the door.

What should I look for when purchasing a new door in terms of security?

The ideal door would be a solid door at least 45mm deep. The hinges and screws should not be too small and the frame a strong one. Make sure that there is at least a 17mm flat area next to the door for the frame. This will also ensure you have the ability of installing a London bar or other security additions if you decide. Avoid panels or glass panes as this significantly weakens the door's security.

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Salford, Greater Manchester M7 4LL
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